Some days it just seems like I am going in circles. Some weeks it just seems I am going in circles. Some months it just seems I am going in circles. I think I am going in circles !
This seems to happen every time I try to deal with a government agency, a bank, a credit card company or an insurance company. What do they all have in common ? "PRESS ONE FOR ENGLISH" Right there we are off on the wrong foot. I take offense with that! I live in AMERICA ! My NATIVE LANGUAGE IS ENGLISH . . . Why must I press anything to speak my native language ????????
Next I must listen to a menu that exceeds that of a 5 star restaurant. The choices are given so rapidly and are so obscure that they do not fit my need so I must listen to them six times before I decide none of them are what I want so I must then press the star key which then asks me to enter my 16 digit account number which is what I am calling about in the first place. ARAUUGGHHHGHHHHHHH !!
In the past three days I have spent a total of 3 hours and 20 minutes on the phone with Capitol One credit card company. I still have not resolved the issue. I am to the point of banging my head on the desk. I really though I had gotten the problem fixed this morning when a lovely young lady sounded so confident and simply said,"Oh, no problem, just do this, this and this, I'll hold." I did that, that and that and voila, I was into the account, wham, bam, thank you mam! The girl hung up and it wasn't until tonight that the account I had gotten into was my no longer existent car loan that apparently Capitol One still thinks I have. BACK TO SQUARE ONE ! If only I could walk into a bank and grab someone by the throat and shake them I would feel OH so much better.
It is probably good it is Friday night and I will have 2 whole days to work this out before getting on the phone again Monday morning. What are the chances I will even remember what the heck I was doing by Monday morning?
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